← all work(007)Customer Relationship Management/2026

Skyline CRM.

Built alongside the Paras & Paras ERP, Skyline is the sales side of the operation: finding buyers, tracking requirements through the pipeline, and never missing a follow-up — across eleven focused screens.

Year

2026

Industry

Paper Trading

Services

  • CRM build
  • Pipeline design
  • Sales analytics

Status

live

(the challenge)

The group's buying side was getting a system — the selling side deserved one too. Every screen had to justify itself to traders with zero patience for software ceremony.

(inside the system)

(01)

Buyer Discovery

New buyers found systematically, not by luck.

(02)

Requirements & Pipeline

Every enquiry, its stage, and what moves it next.

(03)

Follow-ups

The right call on the right day. Nothing forgotten.

(04)

Sales Analytics

Where the business comes from, at a glance.

(the outcome)

Buyer discovery through to closed deals, with follow-ups that surface themselves and analytics the desk actually reads. Adopted because it pulls its weight.